Descripción de la oferta: 1.Bachelor’s degree in business administration or a related area. 2.Two (2) years of related work experience required. 3.Ability to express both verbal and written, fluently (English and Spanish) required. 4.Excellent verbal communication and listening skills. 5.High attention to detail and ability to explain complex information in simple terms. 6.Familiarity with student information systems and CRM tools (e.g., 3CX, Anthology, Office 365) preferred. 7.Strong problem-solving and customer service mindset. 8.Ability to remain calm, empathetic, and efficient in a high-volume, virtual call environment. 9.Work Schedule: Schedules are on rotating shifts, including weekends. Schedules are subject to change based on business needs. 10.Work Location: On-site, Cupey Campus

Responsabilidades: 1.Orient students through (phone, and e-mail) about academic programs, communicate benefits and competitive advantages, and pre-qualify the student with the requirements of the programs and the admission policy. 2.Enter information on pre-qualified students into the system Banner to refer to Admission Officers. 3.Develop and implement a plan with the Associate Director of Admissions to achieve the assigned call goals. 4.Follow up via writing or by telephone with interested parties who still need to complete the pre-qualification process. 5.Collaborate with the admissions conversion plan through follow-up calls for the delivery of documents. 6.Develop and maintain an updated prospect database. 7.Participate in marketing campaigns related to registration, payments, retention, and marketing. 8.Submit periodic reports on the work carried out and achievements obtained. 9.Register the transactions carried out through an electronic system. 10.Ensure confidentiality in processes, document processing, and information management.